Boston MA Onsite English Programs
Greater Boston MA English Courses Onsite
Massachusetts English Classes ESL Courses
This is an onsite information guide for questions about PRO ESL's English language programs. If you don't find the information your are looking for here, please, send a request to add information to info@proesl.com.
This onsite information guide is a sitelog. Just as a weblog is a blog, a sitelog is a slog. This sitelog is the FAQ. If you do not find the information you are searching for, please, send an RFI to info@proesl.com. RFI - Request for Information |
posted Dec 19, 2009 2:00 PM by Steven Bloomberg
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updated Feb 25, 2010 10:19 AM
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Pro ESL is commited to empowering multicultural workplaces and the international community through professional, practical, and dynamic English language training and communication coaching.
English should not stand in the way of progress be it a company's progress or an individual's progress. Pro ESL firmly believes that developing English communication skills for the international community benefits individuals, companies, the business community, and the whole community. It is Pro ESL's mission to contribute to the success of international people and their companies by providing onsite custom English language training and communication coaching for multicultural workplaces.
"Helping people with English communication skills is a great experience, and I feel fortunate that I am able to do this. Meeting people from different cultural backgrounds and helping them succeed is truly a remarkable experience." Steven David Bloomberg - Pro ESL
Onsite English Language Teaching
English Language Courses Onsite
ESL Training Courses Onsite
English Boston MA Greater Boston Massachusetts New England
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posted Dec 19, 2009 7:31 AM by Steven Bloomberg
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updated Dec 25, 2009 11:00 AM
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 English Language Training Courses Onsite Boston MA Onsite English Language Training Boston MA
ESL Training Courses Onsite Greater Boston MA
Call to put English in action at your company today.
BCO - Business Communication Optimization for Multicultural Workplaces
 Maybe you're thinking about an English language training program for your company but can't be sure when to move forward with it. That's understandable. You can start gathering the information you need now. Here's how to do it.
A) Start with a phone call. Would you like answers to questions before taking the time to schedule a no-cost consultation? Call 617.785.4294 or 781.438.3368. If PRO ESL is not able to answer your call, just leave a message and PRO ESL will return your call as soon as possible.
B) Next, schedule a no-cost onsite consultation in order to gather more information about an English
language training program. The schedule for a no-cost consultation can take the form you want. Here's a suggested format, though this can be changed to meet your needs.
 Language Training Consultation Questions Answered Onsite No Cost 1) Initial meeting with human resources, training director, or management - questions answered - twenty to thirty minutes
2) Meetings with employees who are to participate in the training courses - fifteen to twenty minutes each meeting
3) Meetings with managers, supervisors, and work colleagues - fifteen to twenty minutes each meeting
4) Consultation results, provided onsite or documented
> General skills assessment for language training
> General content focus for each training course
> Training schedule recommendation per week
> Recommendations for individual, pair, or group placement according to individual skills,
expectations for the training, and areas of focus
C) Learning and Coaching Forums - Schedule a learning and coaching forum. This is a great way to observe onsite English language training in action: Learning and Coaching Forums.
Learning and coaching forums are one-hour to two-hour interactive sessions in which your company's employees are able to receive suggestions, tips, and pointers for improving their English communication skills.
communication skills 2) structured presentation and communication practice 3) a question-answer session and key points summary
 D) The learning and coaching forums are a great introduction to onsite English language training. Are you ready to move forward? The next step is to schedule an appointment for a needs analysis and evaluation intake. This is the three-step process for onsite custom English language training courses.
Needs Analysis and Evaluation Intake
> Course participant level and skills evaluation
> Course participant language needs analysis
> Management and colleague needs analysis
E) Having completed the three-step process, we are ready to schedule English language training at your company. PRO ESL takes action with the four components for developing custom English language training courses. |
posted Dec 14, 2009 4:46 AM by Steven Bloomberg
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updated Feb 19, 2010 1:14 PM
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English Language Training and Coaching Boston MA
English Language Training and Consulting Boston MA
English at Work Greater Boston MA
Learning and Coaching Forums - English at Work
Learning and coaching forums are one to two hours. There are three segments to learning and coaching forums:
1) Open discussion topics on communication skills
The forum presenter engages the forum participants in a brief discussion by asking them to speak about how they use English at work. All learning and coaching forums are customized. However, this part of learning and coaching forums can be enhanced by providing information about professional and workplace language at your company which enable the pesenter to more efficiently focus the forum on the language needs of the forum participants. The forum presenter speaks about different situations at work in which ESL speakers could be presented with a communication challenge, which functions as a segue to the second part of the learning and coaching forum.
- Meetings
- Speaking to clients and customers
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Presentations
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Leading Meetings
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Professional Business Writing
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Internal Communication - speaking to professional colleagues at work
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External Communication - speaking to professional colleagues and business associates
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Speaking to managers and supervisors
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Telephone English
2) Sructured presentation, communication practice, rolepays, and workplace dialog
This is an English language lesson that combines two or more of the following: presentation, communication practice, dialogs, and roleplays. The presenter provides forum participants with pointers, tips, and suggestions on how to improve their English communication skills for work. Forum participants are encouraged to take notes.
3) Question-answer session - Key points summary
Forum participants are invited to ask questions about English communication skills and any part of the learning and coaching forum. As well, forum participants may questions about pronunciation, accent, grammar, and vocabulary. The presenter finishes the program by summarizing the key points of the learning and coaching forum. |
posted Dec 4, 2009 5:13 PM by Steven Bloomberg
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updated Dec 21, 2009 6:43 PM
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Onsite English language training and coaching
Are you a manager, a human resources director, or a training director looking for an English language course for your international employees? Have you sent any of your ESL speakers to courses off-site? If so, how did it go? Were your employees able to attend all the classes? Did any of the language have to do with what they have to say or write at work? Were they satisfied with the course? If you cannot say yes to these questions, then here are five reasons you should consider onsite English courses for your international employees.
1) Attendance and Convenience: People miss classes. It happens. We get busy, and we have lives outside of work. With onsite English classes, it's convenient for your employees to attend classes. There's no excuse for not showing up; the classes are at their workplace.
2) Specific Language Needs: Your employees may need to improve their English communication skills for work and business, but they can't enrol in just any course for that. With onsite workplace English courses, they'll participate in a customized English language program made for their specific purposes. A custom onsite course focuses on their specific needs as ESL speakers and their work language: English for Professionals; Business English; Workplace English.
3) Effectiveness: Custom onsite English courses provide a focused language training experience that goes straight to the heart of what the course participants need: improved English language communication skills for their work. English language training is more effective when the course participants can work with the specific language of their professions, business, and work.
4) Content Quality Input: With onsite custom English courses, you'll be able to receive updates on the course from the provider. You'll be able make known at any time what language content you think the course should include. After all, you should know. It's your workplace, and they're your employees.
5) Assurance: Because the course is taking place at your company, you can observe an English language training class anytime you want. Walk into a training session anytime - unannounced. You can be sure that the course is proceeding and progressing as you know it should.
All in all, off-site English language training cannot do for your company what onsite English language training can do. Onsite English language programs are in the cards.
posted Nov 29, 2009 11:13 AM by Steven Bloomberg
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updated Dec 14, 2009 2:23 PM
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Speaking Skills - Communication Skills Building - Roleplays, Dialogs, and Scripts
Lessons and materials develop from roleplays, dialogs, and scripts, the content of which comes from the specific language that course participants use in any of the following general categories. > The three-step process for onsite custom English <
Speaking at meetings
Presentations
Leading meetings
Internal communication
External communication
Speaking to clients and customers
Speaking with managers and supervisors
Speaking to vendors and customer service representatives
Speaking to workplace colleagues and professional associates
Telephone speaking skills
> Speaking skills and attitude
Providing good "customer service" to workplace colleagues
Being proactive and showing it with professional speaking skills
Knowing the right questions to ask
posted Nov 29, 2009 9:58 AM by Steven Bloomberg
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updated Dec 16, 2009 12:16 PM
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1) Client and customer satisfaction
Employees are more content and satisfied when they are able to communicate more effectively and when they are able to better respond to the communication in their work environment. Onsite English courses contribute to better communication, which can only improve your company's products or services. No doubt, when products and services are better, clients and customers are satisfied.
2) Management satisfaction
English language training improves international employees communication skills, which assists managers in recognizing skills and talent that may otherwise have gone unnoticed. As well, English language training and coaching ensures strong and effective communication for everyone. Strong, effective communication helps managers keep the quality bar raised as high as possible.
3) Employee retention and satisfaction
Providing onsite English language training tells yor international employees that the company takes an interest in their success and development. English language training helps your company's international employees succeed and advance, which only means success and advancement for your company. Employee and company advancement: That's a win-win situation that no one wants to leave.
What could stand in the way of an ESL speaker's success and career advancement? English language skills. With onsite English classes your company's international employees get the training they need to overcome English language challenges that could prevent them from using their skills and talents to the fullest.
posted Nov 29, 2009 9:49 AM by Steven Bloomberg
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updated Dec 31, 2009 8:18 PM
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English Course and Lesson Development
A) Course concept for onsite English language training and communication coaching
A course concept means understanding the course participants and what they need to focus on. We develop a course concept with a preliminary assessment. The course concept is non-linear and allows for a flexible, focused, and rich learning experience.
B) Course outline
A course outline is simply a list of what we will cover during the training. The course outline is developed from the preliminary assesment, which is the three-step process. Just as a course concept is nonlinear, the course outline is non-linear. Though we do begin with the most important communication and language items for the course participants, as determined by the preliminary assessment, we are not restricted to a linear order of what we should cover. The best order to use is the order determined by the course participants' needs and the company's needs.
C) Lesson and materials development
Lesson and materials development is, of course, guided by the course outline. Lesson and materials development could include any one or more of the following: custom lesson planning as determined by preliminary and ongoing assessment, custom original materials, lessons developed from the course participants' text (course participants' written and spoken language), authentic materials selection, Internet-based materials selection, the teacher's resources, a course book.
D) Ongoing course assessment and adjustment as needed
A preliminary assessment, or evaluation intake and needs analysis, is not sufficient. And this is why it is so important not to restrict oneself to a linear course outline (traditional book, syllabus, and curriculum following). As a course and training progresses, we learn more about the language needs of course participants and their companies. A language trainer-teacher must be attentive to discovering new things about the course participants' language needs and the company's communication needs. Ongoing course assessment and adjustment is a progressive approach to English language learning and teaching with which traditional academic linear methods of conducting language training courses cannot compete.
posted Nov 29, 2009 9:41 AM by Steven Bloomberg
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updated Dec 17, 2009 6:44 AM
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Preliminary assessment for English language training and ESL lesson development
A) Course participant level and skills evaluation: Level evaluation and skills evaluation take the form of interviews or written language assessments. One or both may be necessary, depending on each situation.
B) Course participant language needs analysis: Language needs analysis means learning about the language that course participants use at work and how we are going to work to improve course participants' communication skills. This analysis is from the viewpoint of course participants.
C) Management and colleague needs analysis: Management and colleagues play a key role in learning about the language needs of course participants and finding out the areas in which course participants need to improve.
- This preliminary assessment precedes developing a course concept, a course outline, lesson development, and materials development, which are included in the four components for custom English courses.
- Customizing English courses
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